Hard Rock Hotel Bali

Great location, friendly staff and wonderful facilities for children and adults alike.

The pool and water park are amazing for children. The swim up bar is excellent for adults. The pool area is the main selling point of the hotel. The rooms are quite comfortable, but our room had a strange design with a lounge running right across the access to the balcony. This meant we had to crawl over that lounge to get to the sliding door to hang any towels or wet swimming trunks outside.

Hard Rock is in a good position across the road from Kuta Beach and plenty of restaurants within walking distance. We upgraded to the Rock Royalty package and all the staff made us feel like ROYALTY, always greeting you by name with a smile. George , who always made a point of talking personally to all guests, - you have wonderful staff and should be really proud of them. Rikaa, Regina, Yellow, Adi, Fani, Doni, Adit, Dessy, Rini, Novi, Lidya( lovely ) and especially Widya who went over and above to help us . Apologies if I’ve missed anyone out. The New Year was the best I’ve ever had, and I’ve seen the New Year in many countries. I can’t understand the negative comments from some people about sunbeds and quality of the pool, plenty of beds and the pool and area was continually being cleaned.

Buffet breakfast each day was a hit with the kids. The service staff were so friendly, polite & welcoming. They made my daughter a towel animal and left in on her bed she loved it so much they left her a different animal each day. Small effort can go a long way with a child. The pool has so many sections to it, we sat in a different spot each day to make the most of the whole pool area. I booked a cabana for 2 different days, one had a ladder and sat above the water so the kids could jump off into the water, as well as getting smoothies delivered! The room was perfect for myself and 2 children and they slept in everyday because the room temperature was cool, the bed was comfortable & the curtains blocked out any light. It was my first time taking the kids on a holiday overseas and I think the hard rock was the perfect location for this.

Breakfast amazing. Concerts at night- amazing. Rooms & bathrooms- amazing. Public spaces - amazing. Offer of free photography session with super friendly photographers- amazing. Staff were so kind, so happy, loved the kids. Pool is sensational of course, the beach inside the pool, the slides, kids playground, bar and kids bar. Loved the kids activities they run. Loved the free movies in the room too- suitable for all the family.